Shipping policy
Order Processing & Delivery
All orders are dispatched from our logistics partner in Sweden. Orders are normally processed within 2–5 business days, excluding weekends and public holidays.
Once dispatched, estimated delivery times are:
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Sweden & Denmark: 2–5 business days
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Europe: 5–10 business days
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International: 10–15 business days
Delivery times are estimates and may vary depending on the destination and carrier.
Shipping Rates
Shipping costs are displayed at checkout based on your delivery destination and selected shipping method.
All orders are shipped using established delivery partners, with tracking information provided whenever available.
Custommade & Special Orders
Our CUSTOMMADE designs are individually produced to order, with an estimated production time of 2–3 weeks before dispatch.
As these pieces are made specifically for you, they are not eligible for the standard right of withdrawal, where the applicable legal exemption applies.
Customs, Duties & Taxes
For deliveries outside the European Union, import duties, local taxes and customs clearance fees may apply. Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation by email with tracking details when available.
Returns & Exchanges
You have 14 days from receiving your order to exercise your right of withdrawal, in accordance with applicable consumer legislation.
Returned items must be in their original condition, unworn and unwashed, with original tags attached.
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or otherwise required by applicable law.
We do not offer direct exchanges. To request a different size or design, please place a new order or contact our customer service team for assistance.
Questions?
For shipping, delivery or return enquiries, please contact: